Access for All

The Principal York are committed to providing the highest levels of customer care & hospitality to each and every guest no matter what their different needs may be. We are committed to making it as easy as possible for all people, including those with physical disabilities, those who are hearing impaired, vision impaired and people with unseen disabilities, to stay and enjoy our hotel and its amenities.

The Principal York, steps from the train station, is the perfect base from which to discover the historic city of York. Blending the grandeur of late-Victorian architecture with the comforts of modern travel, The Principal York offers its guests the warmest welcome this side of the Pennines. Award-winning interior architects Goddard Littlefair have refurbished and restored the hotel’s rooms and public spaces to create 155 elegant, comfortable bedrooms and suites in balanced, neutral tones that offer more than just a place to sleep. Free, superfast Wi-Fi with a maximum bandwidth of 100Mb is available throughout the hotel. Celebrating the history and pedigree of this grande-dame, railway station hotel, bedrooms and suites at TPY comfortably mix tradition and modernity. The majority of the rooms are in the main house, and the grandest of them look out across the gardens to York Minster in the distance.

To ensure our facilities may be enjoyed by all we offer:
Accommodation

• There are accessible ensuite facilities
• There is / are 8 room(s) which has / have accessible ensuite facilities
• There is / are 0 adjoining room(s) available for carers
• The accessible room viewed is 18m (20yd) from the lift
• There is level access from an accessible entrance and then lift access
• 4 accessible rooms are located in a separate building from the main hotel, Sidings
• The width of the door is 82cm (2ft 8in)
• The height of the bed is 56cm (1ft 10in)
• The measurement between the bed base and floor is 4cm (0ft 2in)
• Light switches are within 120cm from floor level
• There is a functional emergency alarm in the room
• It is a pullcord style alarm to alert reception of a requirement of need
• Assistance dogs are welcomed to stay with guests in accessible rooms

Accessible Ensuite

• The width of the door to the ensuite is 80cm (2ft 7in) (2ft 7in)
• The door opens outwards
• The door is light
• The door is locked by a twist lock
• The dimensions of the accessible ensuite are 235cm x 275cm (7ft 9in x 9ft 0in)
• There is a lateral transfer space as you face the toilet pan the transfer space is on the right
• The lateral transfer space is 75cm (2ft 6in)
• There is a dropdown rail on the transfer side
• Wall mounted grab rails are available
• As you face the toilet, the wall mounted grab rails are on both sides
• The toilet seat is 45cm (1ft 6in) above floor level
• There is a toilet roll holder and can be reached from seated on the toilet
• The toilet roll holder is not placed higher than 100cm in height
• There is a sink
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 75cm (2ft 6in)
• The tap type is lever
• There is a mixer tap for the sink
• There is a functional emergency alarm in the ensuite
• Disposal facilities are available
• There are mirrors & mirrors are placed at a lower level or at an angle for ease of use

Accessible Public Bathroom Facilities

• There are accessible toilets within this venue designated for public use
• The toilet is for the sole use of disabled people
• There is pictorial signage on or near the toilet door
• This accessible toilet is located near to the main lobby and Chapter House bar area
• There is level access to this accessible toilet

External & Public Areas

• 3 wide parking bays within close proximity to the hotel entrance
• Lowered curb access to all entrances of the hotel
• The desks at reception are lowered to make them more accessible to all of our guests
• Available on request, any guests with hearing impairments are provided with a vibrating pillow in case of fire evacuation for their bedroom
• Visual alarms flash within public areas